SHIPPING & RETURNS
Shipping Policy
At Chase the Light Co., we strive to ensure that your orders are delivered to you in a timely manner and in perfect condition. We use reliable shipping methods and carefully consider the packaging to guarantee the safety of your items during transit. Our shipping costs are kept transparent and reasonable to provide you with the best value.
We understand the importance of trust in our relationship with customers. Therefore, we aim to communicate our shipping policy clearly and honestly to build a strong and loyal customer base.
If you have any specific shipping preferences or inquiries, feel free to reach out to our team, and we will be more than happy to assist you.
Return & Exchange Policy
Our goal at Chase the Light Co. is to ensure that you are fully satisfied with your purchase. In the event that you change your mind about a product or encounter any dissatisfaction, our return and exchange policy is designed to provide you with a hassle-free solution. We believe that a straightforward refund or exchange process is crucial in building trust and confidence in your shopping experience.
We are dedicated to addressing any concerns you may have and making the return or exchange process as smooth as possible. Your satisfaction is our priority, and we are committed to delivering exceptional customer service at every step.